Gray Chynoweth

How does unlimited PTO work? Consider these healthy practices

This year, Minim won a Cablefax Work Culture List award for the unique benefits package we provide to employees. When we were interviewed for the award, we were overwhelmingly asked about one of our benefits in particular: unlimited paid time off. I thought I'd share a bit more about our PTO policy.

Read more
Nicole Zheng

Minim wins 2020 Cablefax Work Culture List Award

We are pleased to share that Minim has been named an honoree in this year's Work Culture List for our unique employee benefits package! Presented by Cablefax, The Work Culture List is an annual group of awards that recognizes how work places around the world are investing in their employees. 

Read more
Samantha Albano

Minim joins The VentureFizz Podcast: An interview with Jeremy Hitchcock and Gray Chynoweth [podcast recap]

Just recently, Minim CEO Gray Chynoweth and Minim Founder Jeremy Hitchcock were invited to sit down with Keith Cline on Episode 137 of The VentureFizz Podcast— the place to hear entrepreneurs in the tech industry share their stories.

Read more
Gray Chynoweth

What I brought with me

Today, we announced that I have joined Minim as its CEO. Given that I'm new to the Minim community, I thought I'd share a little about what brought me to the team, what can be expected from me, and what I think will help propel Minim forward on our mission to make WiFi simple, accessible, and safe in every home.

Read more
Nicole Zheng

Minim appoints Gray Chynoweth as new CEO and stacks leadership team

It's an exciting time here at Minim— New partners, new customers, new product features, and now new talent. We are happy to welcome to the leadership team former top performers of Dyn (AQC: Oracle), a company previously founded and led by Minim Founder Jeremy Hitchcock:

Read more
Jeremy Hitchcock

Newly managing a distributed team

When Minim started, it was intentionally crafted as a company to support a distributed team. Talent is everywhere, and supporting the best person for the right job seemed like a competitive advantage over constraining positions to geographic areas. We also noted that as our customers are service providers who support their own local communities, we could ensure our proximity to them to create ...

Read more
Jeremy Hitchcock

The importance of founding culture

I have found that the earlier a startup begins to consciously develop a company culture, the better off it will fare in the long run. As such, we are striving to be more declarative of the Minim culture at the earliest stages of our growth.

Read more
George Zarebski

How Minim is investing in customer support

When it comes to customer support, managing expectations is one of the most critical things to do to ensure a successful and healthy relationship with the customer. As both the Minim team and Minim customer base grew these past few months, it became increasingly clear that we needed to revisit our support workflow to ensure our customers were getting the answers they needed, quickly.

Read more
Katrina Ambrose

Minim takes to Elm Street for Manchester's Chalk the Block

Minim is headquartered in Manchester, NH, and we love participating in local stuff. Today, we were excited to join in on "Chalk the Block," a Manchester Trolley Night. Trolley nights are organized each year to celebrate the diverse artistic expressions and cultural experiences that the city has to offer. Unfortunately, Mother Nature had some other plans with an impending thunderstorm, but ...

Read more
Nicole Zheng

Minim acquires leading managed WiFi solution Aerez

The Minim team has grown!  Today, we announce that Minim has acquired Aerez, a leading residential managed WiFi solution for Wireless Internet Service Providers (WISPs).  Aerez provides up to 30% savings on support costs and an improved customer experience. We are excited to bring their innovative Quality of Experience (QoE) functionality and Mikrotik router support to the Minim platform—  ...

Read more