Caleb McKee

How to delight subscribers with a secure user experience

An exceptional user experience is more important to smart home cybersecurity than you might think; research shows that two-thirds of mobile purchases are abandoned due to poor usability and frustration with design. As Minim's CMO Nicole Zheng explained at CES’s panel on building the new home service bundle back in January, the ISPs who get it right will start delivering value-added services that ...

Read more
Vivian Susko

Tech and telecom trends under a new administration

The past year challenged the world's reliance on home broadband and further highlighted the immense urban-rural digital divide still at play. As nearly 30 million Americans today lack access to high-speed internet and 25-30% of the global workforce plans to continue enabling work-from-home in 2021, what changes and technology advancements can we expect to see in the new year under the new ...

Read more
Aaron Forbes

Best internet providers in the Greater New Orleans area (for 2021)

The Greater New Orleans area boasts the most options in Louisiana when it comes to internet services, so it can be difficult to figure out which internet service provider best fits your home's needs. On top of that, choosing the right internet package can be a headache due to all the tech jargon and numbers that can confuse even the most technically savvy folks. In this blog, we’ve broken down ...

Read more
Aaron Forbes

The digital transformation of broadband customer support

The unexpected and abrupt migration to a WFH policy has put a strain on Internet Service Providers (ISPs) to provide a safe, comprehensive service to their customers. Hospitals, businesses, and homes all depend on secure, quality service from their ISP. During this trying time, it’s crucial for ISPs to provide the support their customers expect—all with the same level of structure and staffing.

Read more
Nicole Zheng

Minim to join webinar: Home WiFi Recent Developments in the Time of COVID-19

In the wake of COVID-19, we are adapting to many new normals. One is increased home broadband usage, thanks to increased remote work, socialization, and entertainment over the internet.  

Read more
Nicole Zheng

Minim releases Mega Panel: Service Provider COVID-19 Response, a virtual event

The Coronavirus pandemic has led to an 82.5% increase of broadband usage during business hours and 33% increase overall in quarantine markets (FierceTelecom). At the same time, the home WiFi is being put to the test as family devices compete for bandwidth— leading to perceived issues. What's more, ISP technicians may not be welcome into the home.  We recognize the immense pressure this has placed ...

Read more
Nehemiah Blackburn

Introducing the new Minim App experience

Today's the day! Minim App 2.0 is officially live.

Read more
Samantha Albano

The Signal: Minim interviews CBN Geneva [podcast]

This month, we're announcing The Signal, a Minim podcast series. Tune in to learn about best practices for ISPs from Minim's community. Topics include: service providers' founding stories, today's challenges, business management best practices, new product offerings, and of course— how Minim can help. Here's a recap of the first episode, which you can watch or listen to in full here!

Read more
Samantha Albano

10 broadband marketing ideas for premium services

You're an Internet Service Provider (ISP) with a loyal base of subscribers. (Nice!) But, now you want to market premium services that could make their internet experiences even better—  How do you do it? This is a common question we get at Minim as we help operators of all sizes deliver whole home WiFi, parental controls, IoT security services, and more to subscribers. Here are 10 broadband ...

Read more
Nicole Zheng

Minim to co-host webinar: Managed WiFi and Security for the Smart Home 2020-2025

Internet Service Providers are increasingly taking responsibility for the quality of experience and security in the connected home. Join us in a live webinar, Managed WiFi and Security for the Smart Home 2020-2025, to explore this trend and key findings from the latest report by leading wireless infrastructure analyst Maravedis LLC.

Read more