Caleb McKee

Home network QoS: Modern smart home control

Home networks have more connected devices than ever, up from 11 devices per network in 2019 to 25 devices per network by the end of 2020 according to a survey by Deloitte. This era of connectivity also means more data transfer than ever, so how do we prevent network traffic jams? Introducing Quality of Service (QoS), settings in home networking hardware that allow for granular or pre-configured ...

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Caleb McKee

Minim + MultiChoice Group: Trusted Home, powered by Minim, available for DStv users

In an effort to achieve safe, effective home WiFi for all, MultiChoice Group recently adopted the Trusted Home solution, developed jointly by Minim and Irdeto, into its direct-to-home internet packages. MultiChoice Group is a leading entertainment company with 20 million subscribers and currently offers DStv fixed mobile broadband service packages, soon to be complete with premium WiFi management ...

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Vivian Susko

Optimized remote troubleshooting: Skyweb reaches new heights with Minim

Making fast, reliable WiFi accessible to all is the shared mission of our Minim community, and we’re proud to support wireless services providers like Skyweb Illinois as they work to bridge the rural-urban digital divide in their regions. Headquartered in the village of Goodfield, Illinois, Skyweb currently serves 770 subscribers across six surrounding counties. The wireless provider turned to ...

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Vivian Susko

Managed WiFi network improvements: Why Wi-fibre chose Minim

Delivering a safe, reliable WiFi experience is the name of the game in our Minim community, and Wi-fibre Inc. has taken that mission international. Headquartered in Champion, Alberta, Wi-fibre Inc. is an Internet Service Provider offering exceptional high-speed internet via fixed wireless and fibre backbone with local tech support in the prairie regions of Northern Canada.

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Caleb McKee

How to delight subscribers with a secure user experience

An exceptional user experience is more important to smart home cybersecurity than you might think; research shows that two-thirds of mobile purchases are abandoned due to poor usability and frustration with design. As Minim's CMO Nicole Zheng explained at CES’s panel on building the new home service bundle back in January, the ISPs who get it right will start delivering value-added services that ...

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Vivian Susko

Best cable modem router combo for Xfinity: Motorola MG8702

If you’ve thought about buying your own cable modem router combo (or gateway) to cut down on those monthly rental fees, you’re certainly not alone: Minim's retail partners are reporting a 40% uptick in consumers purchasing their own internet connectivity products. Although there are benefits to renting equipment from your cable provider, such as the setup support, it can become rather costly ...

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Aaron Forbes

The digital transformation of broadband customer support

The unexpected and abrupt migration to a WFH policy has put a strain on Internet Service Providers (ISPs) to provide a safe, comprehensive service to their customers. Hospitals, businesses, and homes all depend on secure, quality service from their ISP. During this trying time, it’s crucial for ISPs to provide the support their customers expect—all with the same level of structure and staffing.

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Aaron Forbes

Community-building tips for local ISPs from a local business owner

Liz Hitchcock, Co-founder of Minim, also invests in companies and owns Bookery Manchester, a bookstore located in Manchester, NH. Bookery is Manchester’s first independent bookstore and has been the location of many successful events— beyond the typical book signings and readings they have even hosted pre-primary presidential candidates. Bookery has become a popular meeting spot for the ...

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Samantha Albano

The Signal: Minim interviews CBN Geneva [podcast]

This month, we're announcing The Signal, a Minim podcast series. Tune in to learn about best practices for ISPs from Minim's community. Topics include: service providers' founding stories, today's challenges, business management best practices, new product offerings, and of course— how Minim can help. Here's a recap of the first episode, which you can watch or listen to in full here!

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Samantha Albano

10 broadband marketing ideas for premium services

You're an Internet Service Provider (ISP) with a loyal base of subscribers. (Nice!) But, now you want to market premium services that could make their internet experiences even better— How do you do it? This is a common question we get at Minim as we help operators of all sizes deliver whole home WiFi, parental controls, IoT security services, and more to subscribers. Here are 10 broadband ...

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