Jeremy Hitchcock

Re-imagining the customer experience

“Getting service right is more than just a nice to do; it’s a must do. American consumers are willing to spend more with companies that provide outstanding service — ultimately, great service can drive sales and customer loyalty.” - Jim Bush If you were shopping for home internet service just 10 years ago, you might've been shocked to see an ad for a "Gigabit Connection" that supports tens of ...

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Jeremy Hitchcock

Calling home network care professionals

We feel for the professionals who support connected devices in the home. At Minim, we’re dedicated to solving connectivity and security for consumer Internet of Things (IoT). We mostly partner with Internet Service Providers (ISPs), and part of their mission is to support their customers network needs— which are growingly complex.

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