Minim for ISPs

Minim for internet service providers

Skip the truck roll. Turn service reps and technicians into smart home pros!

The challenge

IoT explosion

Thousands of smart home devices are hitting the market. Most lack built-in security and can't be upgraded easily, or ever, creating a vulnerable attack surface and performance chaos.

Unhappy customers

50%+ of support calls are WiFi related. Subscribers call when their video chat is choppy, smart TV buffers, PC has malware— Let's face it, the connectivity experience is now on you.

Real threats

We're seeing a 30%+ homes in a given month experience malware attack attempts, and approximately 90% of consumers are rightfully concerned about their security/privacy (EIU).

Hardware variability

With 4+ WiFi system kinds in homes and no shared interface, ISPs find that even the most common support question— What’s my SSID and password?— takes 22 minutes to address on average.

Low network visibility

Smart TV or smart thermostat? A device's bandwidth and signal needs differ by its function and even model. Service reps need this intel to help, but they can't see clearly past the gateway.

Impending regulation

Around the world, regulations are coming: GDPR is rolling out; damages are costly. State (CA, WA) and Fed (SAFETY Act) actions show increasing likelihood of regulation.

The solution

Subscribers are turning to third-party, unmanaged WiFi solutions every day to ease their WiFi performance and security troubles. With Minim, service providers have the opportunity to step in for higher customer satisfaction and lower costs.

Reduce truck rolls

The Minim® Care Portal provides deep smart home insights and control for care reps to quickly solve issues: SSID, router settings, speed tests, security, and more.

Lower call volumes

Minim delivers powerful hardware and an intuitive mobile app for a seamless WiFi experience. Subscribers can take total control with self-help app features.

Make customers happy

Deliver the advanced WiFi features your customers want and deserve, backed by the five-star support that Minim enables. Boost your customer retention.

Build a trusted brand

The Minim Security Center provides real-time network security scans across your network. Protect your subscribers with auto threat detection and blocking.

Control your fleet

Minim is the exclusive provider of Motorola brand internet access products. Select from our hardware portfolio or one of our partners. You have total control.

Join our family

Minim supports 140+ ISPs globally. We listen to and share with our vibrant community in WISPA, FBA, the Microsoft Airband Initiative, and more.

Wondering how Minim-powered WiFi solutions stack up?

Trusted by brands big and small

We work with over 140 Tier-2 and Tier-3 ISPs, helping them rise above the competition and turn smart home pain points into opportunities.

Easy to launch

There's no upfront capital. I didn't have to go out and completely reinstall or build something… I could just simply add a router. And it's worked out very easily and simply."

Bill Bauer, CEO + Founder, InterTECH

Download full story